@onurex Hi, In this case, would you please send us a video showing the reported issue and tell me how you recorded the video if you still have the camera? We will analyze it and try to solve the...

@peval Hi, If the audio from the camera sounds muffled or unclear, you may try the following suggestions: 1. Make sure that there are no obstructions covering the microphone and speaker openings on...

@CeciUspa Hi, You can refer to the suggestions in this post to troubleshoot the reported issue. Best Regards

@JDBF Hi, Currently, if you have enabled the Motion Detection and Person Detection feature, the camera will record all detected events, no matter if they are motion-detected or person-detected...

@astph Hi, If the camera subscribes to the Tapo Care service and has an SD card inserted, when it has no internet connection, the detection video clips will be stored on the SD card but not the cloud...

@JDBF Hi, If you can only see the video recordings saved in the SD card today but can't see the previous day's recordings, it may be you have not selected the date on the Tapo app > camera's Live...