@WSC4 Hi, It's unable to upload individual recordings or multiple recordings from the SD Card to cloud storage even if you have subscribed to the Tapo Care server. However, the cloud video clips can...

@TurtleCJM

@Revicam You are welcome, and it's my pleasure to help you~

@JamesLa Hi, Would you please double-check the camera's MAC address? The one you sent seems incorrect. You can also find the camera's MAC address on the Tapo app > camera's Device Settings > Device...

@AlexMTH Hi, I didn't find a private message from you, can you resend it? Best Regards

@Davepl86 @Mrs_S Hi, I have escalated your case to the tech team, and they will follow up on it via email. Please check your email box and confirm. Best Regards