@TorkOne @Color Hi, The new firmware has been pushed to your camera, please ensure your camera is online, and then update the firmware via the Tapo app and check if it helps. Best Regards

@glyn Hi, 1. What's the Tapo app version installed on your phone? 2. Are there any errors that appear on the Tapo C310's live view or playback page? If not, what's the problem phenomenon? 3. Are you...

@orry Hi, 1. We have the Smart Contact Sensor Tapo T110 that may help you: https://www.tp-link.com/smart-home/smart-sensor/tapo-t110/. 2. The T110 needs to connect to the Tapo hub H100 or H200 to...

@eddiehk Hi, You can check if the following tips help. 1. Reboot your router and wait for a moment until it's working. 2. Make sure the 2.4G Wi-Fi name on the router is different from the 5G, and...

@AksAri Hi, It's recommended to connect the camera to the router by an ethernet cable, try to configure it by following the instructions on the Tapo app, and then check if it will be configured...

@KyleRG Hi, Typically, closing the Tapo app won't brick the camera when updating. You can refer to the instructions below to troubleshoot the reported issue and check if they help. What to do if my...