@DariusRice Hi, We recommend connecting the electric wires to the C720 as per the QIG to power the camera. I can't ensure if a 2-prong DC power adapter can power the camera and make it work, however,...

@NLanatta93 Hi, Usually, there is no need to open ports on the router to control the camera with the Tapo app, you can refer to the above post to troubleshoot if you have the same issue. Best Regards

@JMo2578 Hi, You can refer to the instructions below to troubleshoot the reported issue. What to do if I can't control my Tapo cameras on the Tapo app? If the problem remains, please confirm: 1. The...

@Towni Hi, The effect may be due to too much humidity in the air. You can refer to this thread and check if it helps. Best Regards

@Invader75 Hi, Do you want to share the device with the TP-Link account that you used to log in to the Tapo app? If so, there is no need to share your device. You can share your TP-Link account with...

@Jubestwager Hi, It is currently difficult to judge whether the camera's audio mechanism is appropriate because the performance is not exactly the same in different usage scenarios, however, we are...