@Revicam Hi, 1. We do not have UPS for the cameras. 2. Different Tapo cameras' input voltage may be different, it's recommended to go to our official website > search the camera model > go to its...

@Jase013 Hi, 1. The Tapo C520WS can't be powered by a solar panel, it can be powered by the power adapter only. 2. We have outdoor Tapo battery-powered cameras that can be powered by our solar panel....

@Roxk Hi, You can refer to the instructions below to troubleshoot the unstable issue. What should I do if my Tapo smart device keeps losing connection or going offline? Please confirm the following...

@Oppi Hi, If multiple devices view the Tapo camera at the same time, there are the following three cases: 1. For remote viewing, there is generally no limit on the number of devices. 2. For local...

@Kartikvarma Hi, The Tapo C520WS and C220 support the 2.4G Wi-Fi network but do not support the Sub-G Wi-Fi connection, they are unable to connect to the hub H200 and store the video recordings to...

@Amitshakya Hi, You can refer to the instructions below to troubleshoot the unstable issue. What should I do if my Tapo smart device keeps losing connection or going offline? Please confirm the...