@Invader75 Hi, The Tapo C100 supports Motion Detection, Person Detection, and BabyCry Detection, so your parents' sound won't trigger the camera to send notifications to your phone. If you are...

@DariusRice Hi, The Tapo C720 can only be powered by the electric wires and it can't be powered by a normal power plug/adapter. For the Tapo C720, you can refer to the QIG to install it. Best Regards

@MihaiStc Hi, 1. When the problem occurs, on the camera's Live View page, is the camera selected in Night mode? Can you see the red IR light on the camera? 2. You can try to switch the Video mode...

@Inzimam Hi, 1. Are the video clips stored on the SD card or our cloud server? 2. Are the video clips' length no problem but can only be played for a few seconds or the video clips are short? 3. Can...

@LP-Smart Hi, Typically, you can refer to the instructions below to troubleshoot if the camera reboots automatically. What Can I Do if My Camera Frequently Stucks or Reboots? I have escalated your...

@ssinghal Hi, 1. Usually, the camera won't pan & tilt automatically, please ensure your Tapo app is up to date, and you can refer to the instructions below to check if the camera settings are...