@MyTapoCamera Hi, In your situation, you may try the following troubleshooting steps: 1. Make sure that there are no obstructions covering the microphone and speaker openings on the camera. 2....

@Playnot Hi, Could you please share video recordings on the Tapo app showing the noise and the baby crying detection issue? Thanks! Best Regards

@MageshSG Hi, 1. Please disconnect the camera from the switch and leave it powered on only. 2. Try to press the reset button on the camera for 10 seconds to factory reset it, how about the LED status...

@3-15_characters Hi, 1. On the Tapo app > Camera's Device Settings page, you can find the Status LED option and disable it to turn off the LED on the camera. 2. The IR LED on the camera can't be...

@46r Hi, 1. For the disconnect issue, you can refer to the instructions below to troubleshoot. What should I do if my Tapo smart devices keep losing connection or going offline? If the problem...

@TheSalko Hi, The new official firmware(1.2.9) of the Tapo C520WS is being released, which improved the detection feature and added the feature to adjust the detection event type manually. You can...