@1Ulf2 Hi, We do not have the downgrade firmware instructions, since your case has been escalated to the tech team, you can reply to them via email and check if they have any other suggestions. Best...

@Marcus22 Hi, You can refer to the instructions below to troubleshoot if you fail to control the camera remotely. What to do if I can't control my Tapo cameras on the Tapo app? If the problem...

@Ian_King Hi, Currently, sorry to tell there is no Tapo/Kasa camera that can meet your requirements. Best Regards

@librgee Hi, It's unable to download the entire 24-hour continuous recordings from the Tapo app. However, if you remove the SD card from the camera and connect it to your PC via an SD card adapter,...

@Turksavas Hi, Can you share pictures or a video showing the reported issue for further analysis? Best Regards

@mafan_admin Hi, Currently, the shared account does not have permission to access the cloud video clips. In this situation, an alternative solution for your MD is to switch the account on the Tapo...