@Shadow_94 Hi, We have a beta firmware for the TC40 that may help in your case, please send me(@Solla-topee) the camera's MAC address via a private message if you want to try the firmware. Before the...

@Dr99 Hi, In your situation, the thread "snow effect on night mode" may help you. Best Regards

@RenanRib91 Hi, You can refer to the instructions below to troubleshoot if the RTSP/Onvif connection failed to set up. What can I do if fail to stream the Tapo camera via the RTSP/ONVIF protocol? If...

@Toni110 Hi, 1. It's unable to replace the battery on the Tapo C425. 2. We do not have information about the expected lifetime of the battery in the camera. However, we can usually provide a...

@jonjo Hi, Usually, the "network unstable, please try later" message appears when the network connection is unstable. If you see this message when watching the playback remotely, you can also try: 1)...

@Bear1007 Hi, Usually, the position where you enable the tracking feature is the original position, and the camera will wait for 30 seconds and return to the original position after tracking if no...