@Jeff069 Hi, You can refer to the instructions below to troubleshoot the reported issue. What to do if I can't control my Tapo cameras on the Tapo app? Usually, changing the DNS server won't cause...

@Lorant7777 Hi, Our Tapo C500 supports RTSP/Onvif protocols and it can work with the VIGI NVRs that also support these protocols. You can refer to this link to select a VIGI NVR for monitor and store...

@3-15_characters Hi, On the Tapo app > Camera's Live View page, you can tap the Video mode and select the Day mode. Best Regards

@Mvonk Hi, What's the model number of your camera? Please send me the MAC address+Forum ID 668048 via a private message. Best Regards

@HerrickGoh Hi, The new firmware has been pushed to your camera, you can update it via the Tapo app and check if it helps. Best Regards

@ManUnited10 Hi, I have escalated your case to the tech team. They will contact you via email, please check your email box to follow up on this case with the tech team. Best Regards