@duggleBB Hi, 1. It's unable to download multiple video recordings from the SD card simultaneously on the Tapo app. You can download the detection video clips one by one, or refer to the below...

@dhairya Hi, You can refer to the instructions below to troubleshoot the reported issue. What to do if I can't control my Tapo cameras on the Tapo app? If the problem remains, please confirm: 1. The...

@duggleBB Hi, The download destination of the Tapo app is related to the settings on your phone. I try to search online and find the following instructions, hope it will help you....

@Brouha Hi, Does the Zone feature mean setting up the Detection Zone feature on the camera? There is no problem to enable Person Detection and Line-Crossing Detection only on the camera, and you can...

@Lily-Tan Hi, You can refer to the following steps to compare the cameras' feature specs. 1. Visit the TP-Link security cameras website. 2. Locate the first device and click Compare on the upper...

@JamieP97 Hi, You may misunderstand the Alarm feature on the Tapo camera. With the Alarm feature turned on, the camera will alarm when it detects events. If you want to manually activate the camera...