@Steph182 Hi, How many battery-powered cameras do you have? You can try to switch the battery of the problematic C420 with the other working C420, and then check if the same battery or the same...

@Mike989856 Hi, In this case, you can contact your retailer or local support to check if your camera is under warranty. Best Regards

@M4S Hi, The Tapo cameras(except for the battery-powered cameras) support ONVIF profile S, if the Asustor Surveillance Center V3 supports ONVIF profile S, you can usually watch the camera's live feed...

@Alvin002 Hi, Your Wi-Fi config shows the 2.4G and 5G are not split, please split the 2.4G and 5G, and set a different name on the 2.4G for a try. Best Regards

@Giordano Hi, If you want to continue troubleshooting, please provide the following information for further analysis. 1. A video showing the problem. 2. Please describe the camera usage scenario and...

@Aquaravian Hi, Thank you for the information provided and the article below will help you. Tapo C210 displays "This smart device can only be controlled locally" on the Tapo app Best Regards