@Manu35150 Hi, Typically, you can refer to the steps below to troubleshoot if the Geofencing Smart Action is not working. 1. Enabled location permission on Phone/ Tablet. 2. Enable always allow...

@Pali-Madra Hi, Thank you for your feedback here. It's recommended to vote and describe your usage scenario on the thread "Why there is no offline notification for tapo cameras?", and we will keep...

@DSpy Hi, Do you have a problem with the Privacy mode/Privacy zone feature? You can refer to the Tapo App User Guide and check if it helps. If not, please describe your question in detail for further...

High-Quality Video Recording: Capture every detail with exceptional clarity in 2K 4MP QHD resolution. Wide Range of Movement: Enjoy a full 360º horizontal and 110º vertical range for pan and tilt,...

@xnram32 Hi, It's not a firmware bug. To locate the issue, please provide the following information. 1. A picture of the Detection Zone page. 2. A video showing there is a motion but the camera can't...

@WSC4 Hi, Your problem may be caused by the reflection of the top and side walls within the camera's monitoring range in night mode. It is recommended that you adjust the camera's installation or...