@eric_seg Hi, Thank you for the information provided. I have escalated your case to the tech team, and they will contact you via email to continue troubleshooting the issue. Best Regards

@knowledgeseeker Hi, Thank you very much for your feedback. For your feature request, it's recommended to vote and describe your usage scenario on this thread, and I'll forward it to the relevant...

@Derek_M16 Hi, Usually, the camera won't affect the automation entries take effect. For the reported issue, please confirm the following information for analysis. 1. What's the model number of your...

@MelPotter Hi, You can ring the hub when the doorbell camera detects motion by setting up a Smart Action > Automation entry. How to create Smart Action (Automation or Shortcut) on Tapo app Trigger:...

Tapo D210 is a 2K battery-powered video doorbell with a 160° ultra-wide angle lens. It can connect directly to a WiFi router without the need for an additional hub device and provides excellent...

@Gerry_C1 Hi, It is not recommended to place the camera behind a window/glass since the infrared lights may cause reflection when the camera works in the Night mode, resulting in blurry and unclear...