@Cookie-65 Hi, Usually, the snapshot will appear when the detection feature is enabled and works. In your case, please go to the camera's Device Settings > Detection page to check what detection...

@Contraband Hi, The basic functions are the same on both versions, however, the Tapo C225 V2 supports integration with Apple HomeKit, and the package and product label was updated for the general...

@giovanni81 Thank you for the updates and cooperation.

Hi All, Thanks for the feedback here, we certainly appreciate your feedback and feature request. While we don't have any specific details that I can share about whether this feature can come to the...

@eric_seg Hi, Please confirm the following information to clarify the problem. 1. Do you mean the cameras are connected to the NVR via RTSP/ONVIF successfully, and you can watch their live feed on...

@Cookie-65 Hi, Please confirm the following information for the reported issue. 1. What's the model number, capacity, and format of the SD card inserted into the camera? 2. On the Tapo app > Camera's...