@Piero96 Hi, 1. Some Tapo Cameras do not support changing the frame rate, it's set by default, and you can go to our official website > search the camera model > go to its Specifications page to see...

@MatsNits Hi, Thank you for your feedback, I'll log it and forward it to the relevant team for evaluation. For the problem you reported, it's suggested to refer to the thread "Tapo C220 Auto Tracking...

@DingoBingo Hi, Typically, the Tapo Care plan will automatically renew unless you have canceled the subscription. On the Tapo app > Me > Tapo Care page, you can see if you have subscribed to the Tapo...

@Harshita007 Hi, What do you mean "unable to start camera"? Can't you power on the camera? If so, have you tried a different power socket? Have you connected the camera to the original power adapter...

@Iyansutianah Hi, If you want to configure the camera, please refer to the instructions below. How to set up the Tapo camera If you fail to configure the camera, you can refer to the instructions...

@Elpiniki1979 Hi, Generally, resetting the camera from the Tapo app won't make the camera get stuck. In your case, you can refer to the instructions below to troubleshoot. What to do if my Tapo...