@Nessa0302 Hi, The problem may be related to the detection and recording settings, please confirm the following information for the reported issue. 1. If the camera's Notification or Alarm feature is...

@Witzker Hi, Tapo C200 does not support the two-way talk feature when streaming it on third-party apps. It's recommended to use the two-way talk feature with the Tapo app. Best Regards

@clydex13 Hi, Typically, once a video is deleted from the Tapo app, it will be permanently removed and cannot be recovered. If you need further assistance, please describe your usage scenario in...

@nu1mlock Hi, Generally, the camera's detection feature will work even without an internet connection. Please enable the Alarm feature on the camera's Device Settings>Alarm page, and then check if...

@P_Dog Hi, 1. Have you downloaded the video clips from the cloud server or the SD card? What name of the videos, and where did you see the name? 2. If you can't watch the camera's live feed...

Update on Feb 11, 2025. Hi All, The firmware v1.4.4 of the Tapo C210 V2 has been fully released. Usually, you can detect the new firmware on your Tapo app and update it if your camera is online. Best...