@EY8888 Hi, Thank you for the detailed information. In this case, please check if your hub has updated to the latest firmware(1.3.5). If not, update the firmware of the hub and check if it will solve...

@Noutseasy Hi, 1. Please help check the IP address of the camera, phone, and tablet. 2. Please ensure the Tapo app installed on your phone and tablet is up to date, and send me the app version. 3....

@Sjav_00 Hi, 1. On the camera's Device Settings>Storage & Recording page: 1) Please ensure the Local Recording is enabled. 2) Go to the Local Storage page and send me a picture of it. 3) Go to the...

This Article Applies To Tapo C210 V2 with FW 1.4.0 Build 240606 Rel.64596n Phenomenon Description 1. The Tapo C210 displays "This smart device can only be controlled locally" on the Live View page...

@Z13Z Hi, Tapo Camera adds changes to protect product and user information security. Since there is no official collaboration with HomeAssistant, there have been no changes or designs made to the...

@Noutseasy Hi, Please confirm the following information for the reported issue. 1. Send me(@Solla-topee) the MAC address of the Tapo C200 via a private message. 2. Have you logged in to the Tapo app...