@Sjav_00 Hi, Please confirm the following information for the reported case. 1. What's the model number and capacity of your SD card? 2. Please go to the camera's Live View> Playback &...

@rvenegas Nope. This firmware(1.4.0) does not include the support of this feature.

@MChristiaan Hi, Do you purchase your Kasa Camera from another region? The Kasa Care service is only available in the region where Kasa Camera is officially released. Best Regards

@Esande Hi, If you want to share your Tapo camera, please refer to the instructions below. How to share my Tapo Smart Devices with my family? If you fail to share your smart device, kindly refer to...

@Nacho2 Hi, Thank you for the information provided. I have escalated the case to the tech team, and they will contact you via email to continue troubleshooting. Please wait patiently. Best Regards

@Strawberry-TP Hi, I have escalated the case to the tech team, and they will contact you via email to continue troubleshooting. Please wait patiently. Best Regards