@David1- Hi, Thank you for the information provided. It may be the camera has a hardware issue, and you can contact your retailer or local support to check if it's under warranty. Best Regards

@Strawberry-TP Hi, 1. Can you tilt the camera via the Tapo app? What happens after the app freezes and shows the loading symbol? For example, the app will load the live feed finally, or do you need...

@sousafabio Hi, You can refer to the instructions to troubleshoot if the detection feature is not working fine. What to do if the Detection feature is not working on the TP-Link Camera? Please...

@Markbk Hi, If you want to turn off the IR LED on the Tapo C310, you can go to the Tapo app>camera's Live View page>switch the Video mode to Day mode. Best Regards

@David1- Hi, 1. Your title says the camera won't pan to the right, can it pan to the left? 2. After you tap Pan & Tilt correction on the Tapo app>Camera's Device Settings>Pan & Tilt page, will the...

@FlavioBiagio Hi, You can install the battery cameras at angles greater than 15/20° downwards. However, since the PIR sensor's position will move follow the camera's angle downwards, which will...