Forums/
Feature Requests
2024-08-23 08:02:48
@Maton Hi, On the Tapo C120's Notifications page, the default configuration is to have all notification types(activity types) enabled so you will receive the corresponding notifications when the...
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Forums/
Tapo Smart Camera
2024-08-23 07:51:23
@Beatle77 Hi, On the Tapo app>camera's Device Settings>Device Info page, you can find its MAC address. And you can send me(@Solla-topee) the MAC address via a private message. Best Regards
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Forums/
Tapo Smart Camera
2024-08-23 07:34:17
@NiladriSR Hi, If you don't want to change the settings on your router, you can enable a hotspot Wi-Fi on your phone, factory reset a problematic C500, reconfigure it with a different phone to...
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Forums/
Tapo Smart Camera
2024-08-22 09:28:01
@Boneytoal Hi, 1. You can go to the Tapo app>camera's Device Settings>Reboot Camera page to enable the Auto Reboot feature and check if it helps. 2. If the problem remains: 1) Try to disconnect the...
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Forums/
Tapo Smart Camera
2024-08-22 08:27:40
@Eastbank Hi, Please help confirm the information on the post for further analysis. Best Regards
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Forums/
Tapo Smart Camera
2024-08-22 08:22:05
@guemi Hi, We can't do anything about third-party apps. If you are willing to do further troubleshooting, please share the 4 cameras' audio on the Tapo app and the third-party app for further...
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