@seventy_four You are welcome~

@akosi_LH Hi, It may be you have other Tapo camera models support the thumbnail preview and you see the thumbnail on that model's Playback page. There is no new firmware released for the Tapo C200 V1...

@quackingduck Hi, Thank you for your feedback, I'll log the request and forward it to the relevant team to evaluate whether to add the DORI info on the Tapo camera's Specification page on the...

@jmotha Hi, When the camera uses the UTC-00.00 time zone, does the date/time show incorrectly on the camera's live view page? If so, you can refer to the instructions below to troubleshoot. Tapo...

@MikeSTL Hi, It's suggested to turn off the camera, move it close to the router, turn it on, and wait for a while until it's working. Then try to update the firmware and check if it will update...

@Mintyn Hi, Our Tapo Wi-Fi cameras support the 2.4G Wi-Fi only and do not support the 5G Wi-Fi network. If you fail to connect the camera to the router's Wi-Fi, you can refer to the instructions...