@LadyShine Hi， If the audio from the camera sounds muffled or unclear, you may try the following troubleshooting suggestions: 1. Make sure that there are no obstructions covering the microphone and...

@Woody71 Hi， We have the mount instructions in the following video, you can check if it helps. How to Mount Your Tapo Pan&Tilt Wi-Fi Camera to a Wall: Tapo C200/Tapo C210/ TC70? Best Regards

@T1M4 Hi， The latest firmware of the Tapo C120 still supports the RTSP/ONVIF protocol, and usually, it won't disconnect the connection after it works for several hours. In this situation, please...

@Laral Hi， Currently, the Tapo camera does not support the feature to send a notification when it disconnects from the internet, you can describe your usage scenario and vote on the thread "Why there...

@Taposs Hi， Thank you for your feedback about the alarm feature, I'll log the requests and forward them to the relevant team for evaluation. The camera's Alarm feature allows you to set a schedule,...

@Valdano Hi, Generally, when the Wake-up Sensitivity is set to 6, the detection range is around 18~20ft, and when the Wake-up Sensitivity is set to 10, the detection range is around 26ft. Please note...