@Lil_SmokestormX Hi, You can try the following steps and check if they help. 1. Confirm if your router's 2.4G Wi-Fi is working. 2. Check if your router has special settings, such as MAC Filtering,...

@Macael Hi, Please help confirm the following information for the reported case. 1. When did you subscribe to the Tapo Care Basic plan? Have you subscribed to the monthly or yearly service? 2. When...

@sadammamusing Hi, Take the Tapo C211 V2 as an example, you can find it supports 340° Pan Mechanical Range and 70° Tilt Mechanical Range, and you can find the information on the official...

@Christo003 Hi, Many thanks for your feedback, I'll log your feature requests and forward them to the relevant team for evaluation. Best Regards

@adi_hazard Hi, Different devices may have different mechanisms for connecting to the router's WiFi, and the router may also have different ways to handle the requests from the cameras, so you may...

@ha-ha