@Leanne_g91 Hi, You can refer to the instructions below to troubleshoot the reported case. What to do if I can't control my Tapo cameras on the Tapo app? If the problem remains, please check: 1....

@guemi Hi, 1. What app and device are you using to store the camera video recordings vis RTSP? 2. Please try to use the iSpy or VLC program to stream the camera via RTSP on a PC, and then check if...

@SoggyCashew_123 Hi, 1. Typically, the Tapo camera powered by a DC power adapter can't work with solar panels. 2. Here is the Datasheet of the Tapo C510W V1, and you can refer to the Power section to...

@adi_hazard Hi, Typically, the Tapo C125 will reconnect to the same Wi-Fi network after a power failure. If it does not reconnect to Wi-Fi after your router reboot or power outage, that could be due...

@ieftechia Hi, Please describe your problem phenomenon and usage scenario in detail so I can better help you. If you need the instructions to configure the camera, please refer to the link below. How...

@ha-ha Hi, Currently, the maximum length of camera detection video clips can be up to 3 minutes. Thank you very much for your feedback, I'll log it and forward it to the relevant team for evaluation....