@Igord123 Make sure your Tapo app is updated. (What's the current version?) You may try to delete and reinstall the app. Test it with another phone, see if the same thing occurs. What's the model and...

@JoelGer Check your carpet cleaning settings - Carpet Preferences. For example, if it is set to No Cleaning, then the vacuum will skip the carpet area during the cleaning. How to optimize and edit...

@MattPhua For the latest product updates and announcements, we recommend checking our official website regularly. I'm afraid the community team does not have such info. We’ve shifted your post to the...

@DaddyOMcG What's the approximate area of your home? When the robot’s battery is insufficient to complete the entire cleaning task, it will return to the dock to recharge at low power and then resume...

@dvck How's the detection range test result of this camera? If the typical activity path within the camera’s current field of view cannot be effectively detected by its PIR sensor, you should first...

@whitetop666 Did you enable the Always-On mode?