Forums/
Tapo Robot Vacuum
2 weeks ago
Carpet boost feature not working
The carpet boost feature has suddenly glitched. It was fine until now but suddenly it won't boost for any room marked as carpeted but it does still boost for rugs despite all rugs and carpet areas bei
Forums/
Tapo Smart Camera
2 weeks ago
Doorbell notifications
My doorbell gives me notifications through my Alexa device but when someone approaches it insists on giving me the full model name and type of doorbell camera. Is there any way I can alter this to say
Forums/
Tapo Smart Plug
2 weeks ago
Lost HomeKit / Matter Sticker Codes
Hi there! Lost the sticker with the HomeKit / Matter Code so now I cannot re-do them to HomeKit. Is there a digital version of this code or somewhere to produce it? I've already tried what I could fou
Forums/
Tapo Smart Hub
2025-09-13 18:51:30
D130 door bell not submitting new faces for recognition
I've just got an H500 to add face recognition to my D130 doorbell and 2 C520WS cameras. I've turned on face recognition for all of them, but while I've had new faces submitted for identification by th
Forums/
Tapo Smart Hub
2025-09-13 11:02:17
H500 going offline each day
I got an H500 with the latest firmware in July which seemed to work fine for the first two weeks. When we went on vacation all the Tapo devices connected through the H500 went offline after a few days
Forums/
Feature Requests
2025-09-16 14:38:29
Feature Request: Matter 1.4 Support for room control
I recently got this vacuum and I’m really enjoying how well it works! I’m curious—how far are we from Matter 1.4 support, so that room selection and battery status can be available in Apple Home? Than

