Mesh turns red throughout day

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Mesh turns red throughout day

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Mesh turns red throughout day
Mesh turns red throughout day
2020-11-02 16:59:07
Model: Deco X60  
Hardware Version: V1
Firmware Version:

The red light comes on, and we lose connection at least once, but usually a couple of times throughout the day. It is not an issue with our wifi because we can change and use our regular xfinity and be fine. However, when it continues to happen during the work day when I'm about to get on meeting calls, it gets VERY annoying. I'm not sure if it's doing updates or what, but wondering if it's something that we can schedule for a better time or if it's an issue. 

Thanks in advance for any direction on this!

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Re:Mesh turns red throughout day
2020-11-03 21:35:27

@krleblanc 

 

I would start by swapping the Ethernet cable being used, as the Deco is losing the internet connection, also try a different port on the Deco and on the router. If the issue still happens, swap the main Deco as the current main unit may have issues. 

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