AX1500 2.4G WiFi "Crashing"

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AX1500 2.4G WiFi "Crashing"

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
AX1500 2.4G WiFi "Crashing"
AX1500 2.4G WiFi "Crashing"
2021-01-28 16:01:14
Model: Archer A10  
Hardware Version: V1
Firmware Version: 1.1.1 Build 20201116 Rel. 57080(5553)

At a load level of 30+ home automation devices tied to the 2.4 GHz WiFi, I'm suffering from daily failures - symptoms are that devices on the 2.4 GHz band lose their connection and cannot re-connect (a few at a time until they are all off). I must re-boot the router to recover.

 

The router worked fine up till about a month ago.  I don't know if the issue is that I added one too many "Smart" devices ("straw that broke the camel's back" sorta thing) or a firmware update broke it.

 

My work-around is to add wired AP's and connect home automation to them, but what a pain. Also auto-rebooting nightly.

 

Other details:  5 GHz continues to function (much lighter load, though) and wired connections are fine. Looking at logs on the router shows nothing. Memory load is about 50%. DHCP is using about 1/3 of the address space allocated. (NOTE: Removing smart devices from the AC10's 2.4GHz to a different AP didn't make it get better...).

 

Anyone else having 2.4 GHz wireless crashes??

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#1
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5 Reply
Re:AX1500 2.4G WiFi "Crashing"
2021-01-28 19:45:33

@2MuchOnMyNet ,

 

Probably not the answer you were looking for, but check this web page:

 

https://community.tp-link.com/en/home/forum/topic/201748https://community.tp-link.com/en/home/forum/topic/201748

 

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In the lab, a TP-Link SOHO wireless router can support more than 64 clients simultaneously. But in a real world scenario, to ensure a stable network environment, we recommend you and your family connect about 25 devices to a standard Wi-Fi 5 router. For a tri-band router, like Archer C4000, the number of available connected devices goes up to 50.

Note: The recommended number of connected devices may vary by the hardware specification, software version, the router’s wireless standard, and other environmental factors like subscription bandwidth, physical obstruction, and signal interference.

================

 

I've seen other references as 32 devices per SSID. However, this might assume all are not active at the same time loading down the router.

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#2
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Re:AX1500 2.4G WiFi "Crashing"
2021-01-29 14:21:31

@2MuchOnMyNet Well, adding AP's (with routing turned on) might help then.  The AX1500 is so cheap that a second one is not out of line. 

Wired devices seem to be having no issues, so maybe routing-on subnets to a wired port for low bandwidth devices...

 

Maybe I'll put an AX3000 between my current AX1500 and the modem wink  ...and add storage.

 

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#3
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Re:AX1500 2.4G WiFi "Crashing"
2021-02-10 16:20:37

Removing devices from the AX1500 WiFi made it "better", but didn't cure the issue.

 

Now I'm trying an Archer AC50 (AX3000).  Immediately there's an improvement in WiFi strength and connections seem stable. I've got 59 total devices connected,  10 are wired and the rest are mostly 2.4GHz devices (a hand full of 5GHz).

 

As an added bonus, I can host my USB backup drive there.

 

 

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#4
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Re:AX1500 2.4G WiFi "Crashing"
2021-02-10 20:07:14
I've had frequent 2.4G drops on a brand new AX1800 being used as a simple AP. I've got a C7 that this unit replaced due to poor 2.4G support now another TP-Link with poor 2.4 service. Looking at my options now to replace both units.
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#5
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Re:AX1500 2.4G WiFi "Crashing"
2021-02-11 17:38:00

@RogerJT  The AC50 (AX3000) has caused a dramatic and immediate improvement.  The root of my issues with the AX1500 was just too many connections made in my home (Smart Devices) - but the WiFi signal strength is dramatically higher as well.

 

It's about $50 more than the AX1500 version, but it is what I needed. I'd recommend it.

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#6
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