Archer AX1500 WAN port found no RETRY to re-connect to Internet once it found ISP is poor network

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Archer AX1500 WAN port found no RETRY to re-connect to Internet once it found ISP is poor network
Archer AX1500 WAN port found no RETRY to re-connect to Internet once it found ISP is poor network
2021-07-15 19:45:15
Hardware Version: V1
Firmware Version: 1.2.0 Build 20210421 Rel. 64516(5553)

I tried to replace my old Archer C5 wireless router with a new AX1500 router, but found the AX1500 router not reliable to do so due to it always found the WAN network has problem (actually no problem in ISP side) and show the status "poor network" with orange led on and all internet connections from LAN side blocked (very troublesome)

 

Unfortunately I found the AX1500 router do not RETRY to re-connect to the Internet or test the WAN connection again to resume the connection, it just stuck there until I manually reboot the router or release and renew the WAN ip address.

 

My old TP Link Archer C5 router never have such problem, it always see the WAN internet status connected.

 

Please help

1) any way to make the AX1500 router always INSTANTLY retry to re-connect or test the Internet WAN if it must check the WAN link status?

2) any way to disable AX1500 router checking the WAN connectivity status, and only do the sendthe receive data operations once it get the IP address?

 

Many Many Thanks.

 

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Re:Archer AX1500 WAN port found no RETRY to re-connect to Internet once it found ISP is poor network
2021-07-16 06:57:29

@NFL 

 

Can we know who is your ISP? What kind of connection type on the AX1500, Dynamic IP or PPPoE?

 

We would like to follow up the case via email, please send us the whole system log on the router, do include that before and after the reconnection, but DON'T reboot the router, you can release and renew the WAN i address to recover the connection.

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