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PPTP VPN Passthrough not working on AX5400 after firmware update

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PPTP VPN Passthrough not working on AX5400 after firmware update

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

yield2ten

2022-03-04 04:18:43 - last edited 2022-03-09 12:00:17

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Registered: 2022-03-04

PPTP VPN Passthrough not working on AX5400 after firmware update

2022-03-04 04:18:43 - last edited 2022-03-09 12:00:17

Model: Archer AX73

Hardware Version: V1

Firmware Version: 1.2.0

My router is actually an Archer AX73 but this form doesn't offer that as a model option for some reason. I'm no longer able to connect my PC to my work VPN using PPTP. It was working fine until I upgraded router firmware to the latest version.

Firmware Version:

1.2.0 Build 20211222 rel.74632(5553)

Hardware Version:

Archer AX73 v1.0

Under security settings, PPTP Passthrough is enabled. When I connect my PC directly to my modem I can connect. When PC is connected to router, I can not. Any suggestions?

1 Accepted Solution

Kevin_Z

2022-03-09 12:00:10 - last edited 2022-03-09 12:00:17

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Re:PPTP VPN Passthrough not working on AX5400 after firmware update-Solution

2022-03-09 12:00:10 - last edited 2022-03-09 12:00:17

Hello @yield2ten,

We have just published a solution in the following thread, please check if it helps:

Devices behind Archer AX73 failed to connect to the PPTP VPN Server

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Recommended Solution

2 Reply

Wayne-TP

2022-03-09 06:42:40

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Re:PPTP VPN Passthrough not working on AX5400 after firmware update

2022-03-09 06:42:40

Hi @yield2ten

Thank you for reaching out to us.

We have reported the issue to the support engineers, they will likely reach out to you via email to continue to troubleshoot your issue. Please check your email box and confirm.

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Kevin_Z

2022-03-09 12:00:10 - last edited 2022-03-09 12:00:17

Posts: 21587

Helpful: 5040

Solutions: 2543

Stories: 21

Registered: 2018-12-24

Re:PPTP VPN Passthrough not working on AX5400 after firmware update-Solution

2022-03-09 12:00:10 - last edited 2022-03-09 12:00:17

Hello @yield2ten,

We have just published a solution in the following thread, please check if it helps:

Devices behind Archer AX73 failed to connect to the PPTP VPN Server

PPTP VPN Passthrough not working on AX5400 after firmware update

PPTP VPN Passthrough not working on AX5400 after firmware update

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