AC1750 Mesh Wi-Fi Router keeps dropping Internet connection

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AC1750 Mesh Wi-Fi Router keeps dropping Internet connection

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
AC1750 Mesh Wi-Fi Router keeps dropping Internet connection
AC1750 Mesh Wi-Fi Router keeps dropping Internet connection
2022-04-06 18:17:58 - last edited 2022-04-11 19:18:43
Model: Archer A7  
Hardware Version: V5
Firmware Version: 1.1.4 build 20211022 rel. 58866

Annoying: 2 or 3 times a day the Archer Wi-Fi Router drops the Internet connection. 

I reboot the Router and it will be OK again, until it drops again.

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#1
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1 Accepted Solution
Re:AC1750 Mesh Wi-Fi Router keeps dropping Internet connection-Solution
2022-04-07 02:43:32 - last edited 2022-04-11 19:18:43

Hello @steveo1049, thank you for reaching out to us and welcome to the TP-Link community.

 

I would suggest going through the troubleshooting suggestions here to see if the dropping issue can be fixed. 

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Re:AC1750 Mesh Wi-Fi Router keeps dropping Internet connection-Solution
2022-04-07 02:43:32 - last edited 2022-04-11 19:18:43

Hello @steveo1049, thank you for reaching out to us and welcome to the TP-Link community.

 

I would suggest going through the troubleshooting suggestions here to see if the dropping issue can be fixed. 

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#2
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Re:AC1750 Mesh Wi-Fi Router keeps dropping Internet connection
2022-04-11 20:19:05

  @Kevin_Z 

 

Thank you.

Since I posted, I have had the ISP (Comcast) look at the line coming to the house and they determined that the

signal was not optimal and so they replaced the cable from the utility pole to the house.

That improved picture quality on the television, and seems to have imporved the issue with the Wi-Fi Router dropping Internet.

I don't have to re-boot the router as often but it still loses internet.

 

I'll also look at your recommended troubleshooting suggestions.

 

- Steve

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Re:AC1750 Mesh Wi-Fi Router keeps dropping Internet connection
2022-04-12 03:00:11

@steveo1049 

 

Glad to hear that Comcast helped determine and fixed the issue. Please try the suggestions and report back if the issue persists, thank you.

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