HomeCare Settings not showing (Deco X20)

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HomeCare Settings not showing (Deco X20)

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
HomeCare Settings not showing (Deco X20)
HomeCare Settings not showing (Deco X20)
2022-04-18 14:55:54 - last edited 2022-04-19 00:50:34
Model: Deco X20  
Hardware Version:
Firmware Version: 2.12.9

Hello, the Deco app is not showing the "HomeCare" settings section, which is usually shown right below "Router Settings" on the "More" tab. The whole section, and it's very useful features just seem to be invisible. I can't seem to find any community threads that solve this issue. 

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Re:HomeCare Settings not showing (Deco X20)
2022-04-19 02:38:49

  @QuackyHouse 

Welcome to the community.

Deco X20 V4 is using a new powerful home security system-HomeShield, no longer using Homecare anymore.

Thank you.

Best regards.

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Re:HomeCare Settings not showing (Deco X20)
2022-04-20 20:20:16

  @David-TP thank you for the feedback, now that I'm more familiar with the App, I see what you mean about HomeShield and feel silly for asking. Appreciate the response!

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