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AX1500 rebooting since last software upgrade

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AX1500 rebooting since last software upgrade

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

jlfinkels

2022-06-14 20:04:11

Posts: 2

Helpful: 3

Solutions: 0

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Registered: 2022-06-14

AX1500 rebooting since last software upgrade

2022-06-14 20:04:11

Model: Archer AX1500

Hardware Version:

Firmware Version:

Ever since upgrading to the latest firmware my AX1500 reboots randomly. Had worked fine for a few years with no issues until the update. Any thoughts?

Typical system log is below:

####################################################################
# Archer AX10 System Log
# Time = 2022-06-14 15:50:11
# H-Ver = 1.20 ; S-Ver = 1.3.1 Build 20220401 Rel. 57404
# LAN: I = 10.0.0.107 ; M = 255.255.255.0 ; MAC = B0:95:75:EC:CC:1C
# Clients connected: 17 ; WI-FI : 17
####################################################################
2022-06-14 15:33:35 led-controller[926]: <6> 288051 Start to run WAN1_ON
2022-06-14 15:33:35 led-controller[926]: <6> 288051 Start to run WAN0_OFF
2022-06-14 15:33:35 led-controller[926]: <6> 288051 Start to run LAN_OFF
2022-06-14 15:33:28 led-controller[926]: <6> 288051 Start to run WAN1_OFF
2022-06-14 15:33:28 led-controller[926]: <6> 288051 Start to run WAN0_ON
2022-06-14 15:33:28 led-controller[926]: <6> 288051 Start to run LAN_OFF
2022-06-14 15:33:23 led-controller[926]: <6> 288051 Start to run WAN1_OFF
2022-06-14 15:33:23 led-controller[926]: <6> 288051 Start to run WAN0_OFF
2022-06-14 15:33:23 led-controller[926]: <6> 288051 Start to run LAN_OFF
2022-06-14 15:33:20 led-controller[926]: <6> 288051 Start to run WAN1_ON
2022-06-14 15:33:20 led-controller[926]: <6> 288051 Start to run WAN0_OFF
2022-06-14 15:33:20 led-controller[926]: <6> 288051 Start to run LAN_OFF
2022-06-14 15:33:12 led-controller[926]: <6> 288051 Start to run WAN1_OFF
2022-06-14 15:33:12 led-controller[926]: <6> 288051 Start to run WAN0_ON
2022-06-14 15:33:12 led-controller[926]: <6> 288051 Start to run LAN_OFF
2022-06-14 15:33:06 led-controller[926]: <6> 288051 Start to run WAN1_OFF
2022-06-14 15:33:06 led-controller[926]: <6> 288051 Start to run WAN0_OFF
2022-06-14 15:33:06 led-controller[926]: <6> 288051 Start to run LAN_OFF
2022-06-14 15:32:04 led-controller[926]: <6> 288051 Start to run WAN1_OFF
2022-06-14 15:32:04 led-controller[926]: <6> 288051 Start to run WAN0_ON
2022-06-14 15:32:04 led-controller[926]: <6> 288051 Start to run LAN_OFF
2022-06-14 15:31:57 led-controller[926]: <6> 288051 Start to run WAN1_OFF
2022-06-14 15:31:57 led-controller[926]: <6> 288051 Start to run WAN0_OFF
2022-06-14 15:31:57 led-controller[926]: <6> 288051 Start to run LAN_OFF
2022-06-14 15:31:55 led-controller[926]: <6> 288051 Start to run WAN1_OFF
2022-06-14 15:31:55 led-controller[926]: <6> 288051 Start to run WAN0_ON
2022-06-14 15:31:55 led-controller[926]: <6> 288051 Start to run LAN_OFF
2022-06-14 15:31:06 led-controller[926]: <6> 288051 Start to run WAN1_OFF
2022-06-14 15:31:06 led-controller[926]: <6> 288051 Start to run WAN0_OFF
2022-06-14 15:31:06 led-controller[926]: <6> 288051 Start to run LAN_OFF
2022-06-13 21:29:19 led-controller[926]: <6> 288051 Start to run WPS_OFF
2022-06-13 21:29:18 led-controller[926]: <6> 288051 Start to run WPS_OFF
2022-06-13 21:29:13 led-controller[926]: <6> 288051 Start to run WIFI2G_ON
2022-06-13 21:29:13 led-controller[926]: <6> 288051 Start to run WIFI5G_ON
2022-06-13 21:28:46 led-controller[926]: <6> 288051 Start to run WPS_OFF
2022-06-13 21:28:44 led-controller[926]: <6> 288051 Start to run WPS_OFF
2022-06-13 21:28:39 led-controller[926]: <6> 288051 Start to run WIFI2G_ON
2022-06-13 21:28:39 led-controller[926]: <6> 288051 Start to run WIFI5G_ON
2022-06-13 18:34:50 led-controller[926]: <6> 288051 Start to run WAN1_ON
2022-06-13 18:34:50 led-controller[926]: <6> 288051 Start to run WAN0_OFF
2022-06-13 18:34:50 led-controller[926]: <6> 288051 Start to run LAN_OFF
2022-06-13 18:34:20 led-controller[926]: <6> 288051 Start to run WAN1_ON
2022-06-13 18:34:20 led-controller[926]: <6> 288051 Start to run WAN0_OFF
2022-06-13 18:34:20 led-controller[926]: <6> 288051 Start to run LAN_OFF
2022-06-13 18:34:18 led-controller[926]: <6> 288051 Start to run WAN1_OFF
2022-06-13 18:34:18 led-controller[926]: <6> 288051 Start to run WAN0_ON
2022-06-13 18:34:18 led-controller[926]: <6> 288051 Start to run LAN_OFF

3 Reply

Kevin_Z

2022-06-15 02:51:03

Posts: 22045

Helpful: 5357

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Registered: 2018-12-24

Re:AX1500 rebooting since last software upgrade

2022-06-15 02:51:03

Hello @jlfinkels

Thank you for posting on the TP-Link Community.

As per the system log you attached, it doesn't show the router reboots. Can I confirm how did you determine it is rebooting except for the log, are there any symptoms such as the LED changes or the internet drops or something?

Are they any other changes in the network apart from the router firmware upgrade?

I would suggest resetting the router to factory defaults and reconfiguring it to see if that would help if possible. You may also go through this thread to do some basic troubleshooting.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.

jlfinkels

LV1

2022-06-15 12:55:09

Posts: 2

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Registered: 2022-06-14

Re:AX1500 rebooting since last software upgrade

2022-06-15 12:55:09

@Kevin_Z No other changes, just upgraded the software. The internet drops out for a few minutes multiple times a day, then comes back. I'll give the factory reset a try later. The wifi router has worked well for years with no changes needed to the original setup from how I originally configured it, so there is likely something that happened with the firmware upgrade.

n_jr

LV1

2022-06-18 23:25:48

Posts: 1

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Registered: 2022-06-18

Re:AX1500 rebooting since last software upgrade

2022-06-18 23:25:48

@jlfinkels I have been having the same problem with my AX 1500. Had it for about 2-3 years now, without any problems, but it began restarting itself randomly throughout the day and when I open a browser window, it asks me to set up everything again. I too recently upgraded to the firmware version 1.3.1

AX1500 rebooting since last software upgrade

AX1500 rebooting since last software upgrade

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