Orange light keeps coming and going

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Orange light keeps coming and going

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AmayShah

2022-08-23 09:32:27

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Registered: 2022-08-23

Orange light keeps coming and going

2022-08-23 09:32:27

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Model: Archer C24

Hardware Version: V1

Firmware Version: 1.10.0 Build 210830 Rel.72007n(5553)

I'm using the Archer C24 as a second router in my house. The device is connected via Ethernet to my router provided by my ISP. For the past few days at random intervals the internet light turns orange and the devices connected to this router get disconnected, however, when I connect my phone to the router provided by my ISP I get access to the internet. I have 2 Archer C24s that are behaving this way.

I updated firmware, factory reset and even power cycled through all the routers including the one provided by my ISP. I even changed the ports the ethernet wires plug in to my ISP router but I'm still getting the orange light. I even contacted my ISP and they tried to configure some settings on their router but to no avail. Any suggestions?

1 Reply

Kevin_Z

2022-08-24 01:16:10

Posts: 22096

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Registered: 2018-12-24

Re:Orange light keeps coming and going

2022-08-24 01:16:10

@AmayShah

Is the Archer C24 working in Router mode or Access Point mode? When the internet LED turns orange, is there still a WAN IP address on its web GUI?

If your ISP router is a modem router, please try to switch the C24 to Access Point mode to determine if it connects stably to the ISP router. This is the guide to change the router to Access Point mode.

If the issue persists, please go through this thread to do some troubleshooting to determine if any will help.

BTW, who is your ISP?

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Orange light keeps coming and going

Orange light keeps coming and going

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