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S4 not staying connected to XE75 updated to 1.1.8 Build 20221121 Rel. 36280

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S4 not staying connected to XE75 updated to 1.1.8 Build 20221121 Rel. 36280

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Froley

2023-01-02 17:12:11

Posts: 2

Helpful: 2

Solutions: 0

Stories: 0

Registered: 2023-01-02

S4 not staying connected to XE75 updated to 1.1.8 Build 20221121 Rel. 36280

2023-01-02 17:12:11

Tags: #Firmware Update

Model: Deco XE75 Deco S4

Hardware Version:

Firmware Version:

S4 on Firmware Version: 1.5.1 Build 20220113 Rel. 42007.

Network topology:

Cable modem -> XE75, wirelessly bridged to XE75, wirelessly bridged to S4

Updated both XE75 devices, then S4 started dropping from network. Factory reset S4, issue persisted.

After rolling both XE75 devices back to Firmware Version: 1.1.7 Build 20220921 Rel. 57422 the S4 remains connected.

2 Reply

David-TP

2023-01-04 02:28:39

Posts: 12545

Helpful: 1738

Solutions: 1205

Stories: 9

Registered: 2020-04-14

Re:S4 not staying connected to XE75 updated to 1.1.8 Build 20221121 Rel. 36280

2023-01-04 02:28:39

@Froley Hi, Thank you very much for your feedback.

I have seen another similar feedback about Deco XE75 mixing with Deco M5 on 1.1.8 firmware. The senior engineers are checking on this issue now.

The post will be updated if there is any further improvement.

Thanks a lot.

Best regards.

▶Check What's Currently Going on With Deco ▶Deco Starts Supporting Changing Wireless Channels! ▶Deco X50-5G-V1-1.2.0 Supports WireGuard VPN, Hybrid Mesh and More Try to leave a Message if urgent help is required.

Froley

LV1

2023-01-18 16:14:25

Posts: 2

Helpful: 2

Solutions: 0

Stories: 0

Registered: 2023-01-02

Re:S4 not staying connected to XE75 updated to 1.1.8 Build 20221121 Rel. 36280

2023-01-18 16:14:25

@David-TP checking back on status of this fix. Thanks.

S4 not staying connected to XE75 updated to 1.1.8 Build 20221121 Rel. 36280

S4 not staying connected to XE75 updated to 1.1.8 Build 20221121 Rel. 36280

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