Home Network Community > Deco > ADT Pulse
< Deco

ADT Pulse

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

ADT Pulse

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
ADT Pulse
ADT Pulse
2023-04-02 18:09:59
Model: Deco X55  
Hardware Version: V20
Firmware Version: 1.1.0

How do I connect my ADT Pulse system to the deco?  It has 2 wireless transmitters (picture attached), one of which plugs onto an ethernet outlet on the router, and the other is connected to a netgear router mounted near the alarm box.

 

I have tried to connect the one that plugs into the router (the deco) in 2 different routers and it never shows up as a wired device.  I also have a Chamberlain garage door controller that plugs into the router and it works fine.  It shows up as a wired device.

 

Any assistance you can provide would be appreciated.

 

Thanks, 

Mike

 

FYI, I have no idea what the hardware version is.  It doesn't say on this units.  This is a new AX3000 system I just got from Amazon.

File:
20230402_140236.jpgDownload
  0      
 
  0      
 
#1
Options
4 Reply
Re:ADT Pulse
2023-04-03 03:14:20 - last edited 2023-04-03 03:22:24

  @Mike_S-56 

Hi, welcome to the community.

The picture attached seems to be a Nergeat powerline adapter. Can I have a picture of your current network layout, such as:

 

And what is the current operation mode on Deco, Wireless Router, or Access Point?

Thank you very much.

best regards.

▶Check What's Currently Going on With Deco ▶Deco Starts Supporting Changing Wireless Channels! ▶Deco X50-5G-V1-1.2.0 Supports WireGuard VPN, Hybrid Mesh and More Try to leave a Message if urgent help is required.
  0  
  0  
#2
Options
Re:ADT Pulse
2023-04-03 15:48:32

  @David-TP

 

887426Hi David,  

Thanks for your reply.   I am a terrible artist so I'll explain.

 

The Chamberlain adapter is plugged into the main deco, not the netgear router.  The Netgear adapter is plugged into a different deco.  I only moved to to see if it would work in a different deco.  It was originally plugged into the main.  It works in neither.

 

I am 99% sure the system is in wireless router mode.  I'm not sure how to check that in the app, but I seem to remember that being the default, or Access point didn't sound right to me.

 

If it helps, the main deco is plugged into my Xfinity modem, set to bridge mode. 

 

Cheers,

Mike

  0  
  0  
#3
Options
Re:ADT Pulse
2023-04-07 23:11:09

@David-TP 

 

I forgot to mention that the system is as you have it drawn, other than the differences I pointed out.  Sorry if I didn't make that clear.

 

Thanks 

  0  
  0  
#4
Options
Re:ADT Pulse
2023-05-13 14:38:34

My problem seems to have resolved itself.  Suddenly just started working at some point.  No matter, ADT is going to upgrade me to their new system soon.

  2  
  2  
#5
Options

Information

Helpful: 0

Views: 802

Replies: 4

Related Articles
 S4 goes from yellow to pulse green, never goes to blue
360 0
 Deco M4 Mesh - Main Router has blue pulse after a few hours and all other mesh devices go red
801 2
About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.