Archer AX55 V1 Firmware 1.2.2 Build 20230511 dropping internet daily
Received a notification of new firmware and updated to 1.2.2 Build 20230511 5 days ago. Since then we have had loss of internet at the router 4 times over 4 days. In my troubleshooting I noticed that when I tried to login to the router to check status, it presented the login, accepted pass but would never load the interface. Speeds are normal and ping to router is 1ms so seems the connection is good. The problem seems to be at the router itself.
Has anyone else had a similar issue with connections since upgrading to this firmware? It is the only change that has been made and never had this issue prior. I wanted to get some input prior to reverting the firmware.
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Here's the info from the label on the back of the device:
Model: RE605X
S/N: 22171L2000264 EU/1.0
The firmware is version 1.0.4 Build 20210507 Rel. 151958 (6985)
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even with trying to downgrade, I couldn't downgrade it kept saying operation failed. I'm scared to do the new upgrade that rolled through because everybody is saying they're still having the same problems. I have set my router to reboot every morning and that has resolved my connectivity issue. My Wi-Fi stays connected, but it is a pain because now all my devices have to refresh to the network every day.
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ASainz40 wrote
even with trying to downgrade, I couldn't downgrade it kept saying operation failed. I'm scared to do the new upgrade that rolled through because everybody is saying they're still having the same problems. I have set my router to reboot every morning and that has resolved my connectivity issue. My Wi-Fi stays connected, but it is a pain because now all my devices have to refresh to the network every day.
Hello @ASainz40, I believe you can detect the new official 1.2.3 version on your router web GUI now, can you confirm? It's suggested to upgrade and install the latest official version, as you can see from the release notes, it should have improved device stability:
https://www.tp-link.com/us/support/download/archer-ax55/v1.60/#Firmware
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jra11500 wrote
Here's the info from the label on the back of the device:
Model: RE605X
S/N: 22171L2000264 EU/1.0
The firmware is version 1.0.4 Build 20210507 Rel. 151958 (6985)
@jra11500 Thank you very much.
I have reported it to the engineering team and will ask them to review the firmware code. If this is confirmed to be an issue with the firmware, it could be corrected in a future release. Please keep an eye on the new firmware releases.
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Another minor issue...
I had been testing the RE605X as a normal extender (without OneMesh) to extend the IoT network of the AX55. I rebooted the AX55 today unaware that the RE605X was still plugged in and working as an extender in another room. After the reboot, several normal IoT clients disappeared on the clients list. It turns out that they connected to the RE605X while the AX55 was rebooting.
Problem: Clients no longer appear in the normal clients list of the AX55 if they connect to the RE605X. The clients do appear OK in the DHCP clients list under the AX55 DHCP settings. I don't know (without further testing) if having another extender connected to the AX55 at the same time would have any bearing on this. I do have an RE700X connected as a satellite device in an EasyMesh setup.
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@Kevin_Z I'm a little late to this but I'm having this issue as well. I already went to support and they sent me a new Ax55 but that ended up having the same issue. I'm on the latest 1.2.3 build.
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Are Both routers dropping internet daily? How about the internet LED on the router, does it become orange when the internet drops?
We are providing pre-released firmware in the global community, you may download and upgrade it to observe if there is still an issue:
Public Beta for Archer AX55 V1 Supports EasyMesh Ethernet Backhaul, DoH&DoT, ECO Mode and More
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@Kevin_Z Has anyone tried the latest update for Archer AX55 V1 Firmware 1.2.5 Build 20231025 rel.50143
Just want to know if there are any bugs before I do a Firmware update.
Thanks, niabil
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