Installed Deco XE75 Pro now having problem with smart switch delay

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Installed Deco XE75 Pro now having problem with smart switch delay

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Installed Deco XE75 Pro now having problem with smart switch delay
Installed Deco XE75 Pro now having problem with smart switch delay
2023-08-24 14:40:01
Model: Deco XE75 Pro  
Hardware Version:
Firmware Version: 1.2.2

Hi, I just installed the Deco and manually connected all my smart switches to the deco.  they sometimes work fine but the majority of the time there is a huge delay.  I'm talking like 3min delay.  it's been over the course of a week.  Internet connection is fine, it's just the smart switches.  the switches are Leviton Decora Smart dimmers and switches and fan controller.  They all have delays.  Worked perfectly on my old router.

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Re:Installed Deco XE75 Pro now having problem with smart switch delay
2023-08-25 09:40:18

  @maizeblue28 

Hi, here are some suggestions for your reference:

1. Connect the smart switches to the 2.4 Ghz IOT network.

2. Turn off "Beamforming" under Deco APP>More>Advanced.

3. Set up Connection Preference to make sure they are all connected to the nearest Deco XE75 Pro.

How to select a preferred signal source on the Deco App

4. Turn off "Mesh Technology" for smart switches on the Deco APP.

 

Thank you very much and best regards.

 

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