BE85 Satellites Randomly disconnecting
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I've had the system for a few weeks now. In the last several days, both satellites randomly and simultaneously disconnected from the main unit on at least three occasions (that I noticed). All three are connected through a wired backhaul through a 2.5gb switch. When the satellites dropped last night I checked the switch and it seemed fine. I notice the disconnect when the internet suddenly drops and then see the satellite I sit closest to has a red light. I believe it eventually reconnects, however last night I power cycled and it went back to normal.
Has anyone else experienced this or have any ideas? Everything else seems to function fine, however I am near the 30-day return window and am obviously concerned about what could be a serious bug on an expensive product I cannot return.
Hi, Thanks for the update.
Is the ScreenBeam MoCA adapter also connected behind the same switch, like this layout:
If yes, can you try to connect the ScreenBeam MoCA adapter directly from the main Deco BE85 in case there is actually something wrong with the switch?
We did receive some feedback before that several switches had trouble with the Ethernet Backhaul.
General questions about Ethernet Backhaul-Q6-What can I do if the Deco units become unstable once they're connected via a switch?
Wait for your reply and best regards.