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No internet when connecting directly to deco

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No internet when connecting directly to deco

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
No internet when connecting directly to deco
No internet when connecting directly to deco
2023-10-29 19:41:03 - last edited 2023-10-29 19:42:21
Tags: #Wi-Fi 6E

Xe75 deco. 
 

currently I have 4 deco xe75s throughout the house. I have 1 unit connected directly to the modem. When I try to plug in a Ethernet cable into one of the ports on the other decos (not connected to modem) there is no internet. The WiFi works fine on all the units. 

 

 

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#1
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4 Reply
Re:No internet when connecting directly to deco
2023-10-30 03:37:33

  @Justntimz4 

Hi, Has this Ethernet device been configured with a static IP address before?

Please also go to Deco APP>More>Advanced>IPTV/VLAN to make sure the IPTV VLAN is disabled.

Wait for your reply and best regards.

 

▶Check What's Currently Going on With Deco ▶Deco BE85 1.2.0 Enhanced Mesh Backhaul Stability and Device Roaming Experience ▶Deco BE65/BE65 Pro 1.2.0 Enhanced Mesh Network Stability and System Security ▶Deco BE75 1.1.0 Added WireGuard VPN, Manual Channel Selection and More Try to leave a Message if urgent help is required.
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#2
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Re:No internet when connecting directly to deco
2023-10-30 19:53:14

  @Justntimz4 

 

i have same problem - IPTV/VLAN is disabled in App

 

of the 2 wired connections one works and theother gives UNIDENTIFIED NETWWORK

 

WIFI is OK

other port is fine

ports on DECO 3 is OK 

 

3 DECO XE75 config

 

 

rebooted - changed cables = NO LUCK

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#3
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Re:No internet when connecting directly to deco
2023-10-30 22:29:26

  @David-TP 

 

yes it's disabled and tried replacing the cables with new ones. 
 

yes the device has been configured with a static IP. 

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#4
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Re:No internet when connecting directly to deco
2023-11-02 08:51:28
Is the Deco running in Router or AP mode? If the former, is the static IP in the range of IP addresses in the Deco LAN? Did you test with this device configured with a dynamic IP on the Ethernet port?
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#5
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