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Deco Xe75 Pro Firmware 1.2.7 issues

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Deco Xe75 Pro Firmware 1.2.7 issues

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

MjkCT

2023-12-27 20:31:48

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Registered: 2023-12-27

Deco Xe75 Pro Firmware 1.2.7 issues

2023-12-27 20:31:48

Tags: #Firmware Update

Model: Deco XE75 Pro

Hardware Version:

Firmware Version: 1.2.7 Build 20231011 Rel. 71327

Since upgrading earlier in the week, my mesh devices are rebooting regularly each day. Yesterday it was happening almost every 30 minutes and then I hard booted the devices which seemed to improve. However, again today the devices have rebooted twice; 9:31AM and again 2:34PM. It's consistently all three units restarting each time.

I confirmed that the Internet connection on the modem is stable.

How can I downgrade the firmware to 1.2.6 release?

3 Reply

David-TP

2023-12-28 09:12:45

Posts: 13789

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Registered: 2020-04-14

Re:Deco Xe75 Pro Firmware 1.2.7 issues

2023-12-28 09:12:45

@MjkCT Hi, welcome to the community.

Do you mean the Decos randomly restart themselves after updating to 1.2.7, or the internet connection is unstable on Deco so that you have to frequently restart the Deco to restore the connection?

If it is the first one, have you noticed any LED status change on the Deco, like from solid green->yellow->red->green again?

It would be highly appreciated if you could share a video clip with us.

By the way, you could downgrade back to 1.2.2 directly via web UI by uploading the 1.2.2 bin file.

https://www.tp-link.com/us/support/faq/1599/

Thank you very much and wait for your reply.

▶Deco BE11000/ BE63_V2.6_1.1.7 Ready for Test ▶Deco BE25_V1_1.0.17 Ready for Test! ▶Deco M5 Newly Introduced Advanced Parental Control Features Try to leave a Message if urgent help is required.

MjkCT

LV1

2023-12-29 22:08:33

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Registered: 2023-12-27

Re:Deco Xe75 Pro Firmware 1.2.7 issues

2023-12-29 22:08:33

@David-TP the deco devices reboot. The lights go from solid green->yellow->red->green again. The devices rebooted 6 times yesterday.

MjkCT

LV1

2024-01-01 15:11:04

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Registered: 2023-12-27

Re:Deco Xe75 Pro Firmware 1.2.7 issues

2024-01-01 15:11:04

@MjkCT Update: I downgraded the firmware to previous version and the devices are now stable again and no longer booting as they were on 1.2.7 firmware. I will stay on the previous version until Deco resolves the issues and provides a firmware update with a bug fix

Deco Xe75 Pro Firmware 1.2.7 issues

Deco Xe75 Pro Firmware 1.2.7 issues

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