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Deco Xe75 Pro Firmware 1.2.7 issues

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Deco Xe75 Pro Firmware 1.2.7 issues

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Deco Xe75 Pro Firmware 1.2.7 issues
Deco Xe75 Pro Firmware 1.2.7 issues
2023-12-27 20:31:48
Tags: #Firmware Update
Model: Deco XE75 Pro  
Hardware Version:
Firmware Version: 1.2.7 Build 20231011 Rel. 71327

Since upgrading earlier in the week, my mesh devices are rebooting regularly each day.  Yesterday it was happening almost every 30 minutes and then I hard booted the devices which seemed to improve.  However, again today the devices have rebooted twice; 9:31AM and again 2:34PM.  It's consistently all three units restarting each time.  

 

I confirmed that the Internet connection on the modem is stable.

 

How can I downgrade the firmware to 1.2.6 release?

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3 Reply
Re:Deco Xe75 Pro Firmware 1.2.7 issues
2023-12-28 09:12:45

  @MjkCT Hi, welcome to the community.

Do you mean the Decos randomly restart themselves after updating to 1.2.7, or the internet connection is unstable on Deco so that you have to frequently restart the Deco to  restore the connection?

 

If it is the first one, have you noticed any LED status change on the Deco, like from solid green->yellow->red->green again?

It would be highly appreciated if you could share a video clip with us.

 

By the way, you could downgrade back to 1.2.2 directly via web UI by uploading the 1.2.2 bin file.

https://www.tp-link.com/us/support/faq/1599/

Thank you very much and wait for your reply.

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#2
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Re:Deco Xe75 Pro Firmware 1.2.7 issues
2023-12-29 22:08:33

  @David-TP  the deco devices reboot.  The lights go from solid green->yellow->red->green again.  The devices rebooted 6 times yesterday.

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#3
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Re:Deco Xe75 Pro Firmware 1.2.7 issues
2024-01-01 15:11:04

  @MjkCT Update: I downgraded the firmware to previous version and the devices are now stable again and no longer booting as they were on 1.2.7 firmware.  I will stay on the previous version until Deco resolves the issues and provides a firmware update with a bug fix

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Information

Helpful: 2

Views: 796

Replies: 3

Tags

Firmware Update
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