Home Network Community > Wi-Fi Routers > Not able to connect to internet using PPPoE after firmware update
< Wi-Fi Routers

Not able to connect to internet using PPPoE after firmware update

Not able to connect to internet using PPPoE after firmware update

Not able to connect to internet using PPPoE after firmware update
Not able to connect to internet using PPPoE after firmware update
2024-01-05 13:09:19
Tags: #Firmware Update #WDS/Range Extender Mode #Feature Request #ax73
Model: Archer AX73  
Hardware Version: V1
Firmware Version: 1.3.5 Build 20230922 rel. 71211(5553)

Hello,

I updated to 1.3.5 Build 20230922 rel. 71211(5553) and after that not able to connect to internet using PPPoE connection. In between I have a ONU from syrotech. I am directly able to connect to ONU but router is showing no internet connection.

 

One weird thing when I run router in access point mode then it works fine, but not working in main router mode!!

  0      
 
  0      
 
#1
Options
1 Reply
Re:Not able to connect to internet using PPPoE after firmware update
2024-01-08 09:06:06

  @mehulparmar31 

 

Hi, is your ONU from syrotech a modem and router combined? and when you connect a computer to the ONU directly, do you need to configure PPPoE on the computer to get internet access? If not, the router should not use PPPoE either, instead, the router WAN connection type should be Dynamic IP.

TP-Link Annual Community Survey | Help Shape Our Community Throughout 2024!
  0  
  0  
#2
Options

Information

Helpful: 0

Views: 150

Replies: 1

Tags

Firmware Update WDS/Range Extender Mode Feature Request
ax73
Related Articles
not able to connect to internet
350 0
Does not connect to PPPoE
168 0
Not able to download Kasa Smart app
568 0
cannot connect to internet
574 0
Not able to connect to WiFI
173 0
Cannot connect to Internet, DNS server not responding
2286 0
About Us
Press
Copyright © TP-Link USA Corporation. All rights reserved.