Firmware update is bunk

Firmware update is bunk

Firmware update is bunk
Firmware update is bunk
2024-02-20 01:27:57
Model: Deco BE85  
Hardware Version:
Firmware Version: 1.0.15 build 20240117 rev52274

Everything was working fine until the firmware update this morning. Now nothing can stay connected. Anyone else having issues?

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#1
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3 Reply
Re:Firmware update is bunk
2024-02-20 01:49:45 - last edited 2024-02-20 01:50:39

  @Dsulli37 

Hi, welcome to the community.

Can you please share more details with us? Would any Deco BE85 turn red?

What are the devices that dropped out frequently? How about the cable-connected devices?

 

Would a power restart of the whole Mesh system fix this issue?

PS: 1.0.15 should be able to revert to 1.0.14 directly via web UI.

Wait for your reply and best regards.

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#2
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Re:Firmware update is bunk
2024-02-20 01:53:01

  @David-TP nothing is red. I've powercycled everything. I have everything from laptops to streaming to pixel 8 pro to iphones losing connection. All started with the firmware update. 

 

I have Xbox series x plugged into one of the mesh units and it is also losing connection. 

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#3
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Re:Firmware update is bunk
2024-02-20 02:02:00

  @Dsulli37 

Hi, Thanks for the fast reply.

I would like to forward your case to the engineers as soon as possible.

By the way, Are you able to constantly reproduce this issue in a short time?

When the internet disconnected, is there anything that you can do to temporarily restore the connection, like turning off/back on the WLAN, restarting the mobile phones, or unplugging/plugging back the cable from Xbox? 

I see there are 3*BE85. Are they all connected via WiFi?

Best regards.

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#4
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