App is horrible

App is horrible

App is horrible
App is horrible
2024-03-01 05:03:53

I have one XE75 pro, three XE75 and one X55. The app is just horrible. I constantly have to refresh to see devices, they are labeled wrong, when you make a change most of the time it does not take, my client list tells me to reboot all the time and is always wrong. Am I the only one with these issues?  The web version is no help for most needs. 
 

any suggestions?

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#1
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6 Reply
Re:App is horrible
2024-03-04 11:44:33

  @Cherk947 

Hi, Thank you very much for the feedback.

It is suggested to install the beta firmware here to see whether it helped:

Optimize The Overall App Experience on Deco XE5300/XE75/XE75 Pro

Best regards.

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#2
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Re:App is horrible
2024-03-04 13:02:48

  @David-TP I am on one version up from the beta   Should I downgrade?

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#3
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Re:App is horrible
2024-03-05 09:00:05

  @Cherk947 

yes, the beta firmware is worth a try.

The beta firmware could be installed directly via web UI.

How to Update the Firmware of Deco (method 2)

Or the similar beta optimization is planned to be implemented in the next official release.

Best regards.

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#4
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Re:App is horrible
2024-03-06 01:25:02

  @David-TP 24 hours going back to the older firmware and life is much better.  I guess this fix is not in the latest firmware version?

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#5
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Re:App is horrible
2024-03-06 02:18:23

  @Cherk947 

Hi, yes, 1.2.9 hasn't added the beta fix yet and it should be a version after 1.2.9.

Best regards.

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#6
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Re:App is horrible
2024-03-06 02:29:26

  @David-TP any eta in when the next firmware will be released?

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#7
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