XE75 PRO Satellite Device Connectivity Issue Upon Connection

XE75 PRO Satellite Device Connectivity Issue Upon Connection

XE75 PRO Satellite Device Connectivity Issue Upon Connection
XE75 PRO Satellite Device Connectivity Issue Upon Connection
2024-04-10 08:14:12
Model: Deco XE75 Pro  
Hardware Version: V1
Firmware Version: 1.2.5 Build 20231226 Rel. 75366

MODEL V1.6 (US)
 


After a disconnection with the router, the satellite deco stopped functioning correctly. I have noticed that when a device is connected directly to the Satellite Deco, it restarts. I have tried setting up the Satellite Deco as the main Deco, but it doesn't work. This issue possibly started after a firmware update.

If no devices are connected, the deco always has a green light. However, the Satellite Deco restarts as soon as any device is connected to it. Even when I try to connect directly using Ethernet from the main deco or directly from the router to configure it as the main Deco, the Deco always remains yellow. Here are some of the errors I see in the Satellite Deco's log:

CRITICAL
 

Wed Sep 13 00:07:20 2023 user.crit tsched: ntp check error!!!; errno(2): No such file or directory

Wed Sep 13 00:07:22 2023 user.emerg logx: tp217,505[16271]:

Wed Apr 10 01:51:51 2024 user.crit tsched: ntp check success!!!; errno(2): No such file or directory

Wed Apr 10 01:51:57 2024 user.emerg logx: tp215,22[16865]:

 

 

ERROR:

Wed Sep 13 00:07:22 2023 daemon.err udhcpc[15858]: Sending select for 192.168.1.94...

Wed Sep 13 00:07:22 2023 user.emerg logx: tp217,505[16271]:

Wed Sep 13 00:07:26 2023 daemon.err conn-indicator: 1th attr(data) not found

Wed Sep 13 00:07:26 2023 daemon.err conn-indicator: Invalid response

Wed Sep 13 00:07:26 2023 daemon.err wanDetection: open /sys/class/net/eth2/carrier error...

Wed Apr 10 01:51:51 2024 user.crit tsched: ntp check success!!!; errno(2): No such file or directory

Wed Apr 10 01:51:52 2024 daemon.err wanDetection: open /sys/class/net/eth2/carrier error...

Wed Apr 10 01:51:57 2024 daemon.err wanDetection: open /sys/class/net/eth2/carrier error...

Wed Apr 10 01:51:57 2024 user.emerg logx: tp215,22[16865]:

Wed Apr 10 01:52:02 2024 daemon.err wanDetection: open /sys/class/net/eth2/carrier error...

Wed Apr 10 01:52:07 2024 daemon.err wanDetection: open /sys/class/net/eth2/carrier error...

Wed Apr 10 01:52:12 2024 daemon.err wanDetection: open /sys/class/net/eth2/carrier error...

Wed Apr 10 01:52:17 2024 daemon.err wanDetection: open /sys/class/net/eth2/carrier error...

Wed Apr 10 01:52:21 2024 cron.err crond[8609]: time disparity of 302505 minutes detected

Wed Apr 10 01:52:22 2024 daemon.err wanDetection: open /sys/class/net/eth2/carrier error...

Wed Apr 10 01:52:27 2024 daemon.err wanDetection: open /sys/class/net/eth2/carrier error...

Wed Apr 10 01:52:32 2024 daemon.err wanDetection: open /sys/class/net/eth2/carrier error...

Wed Apr 10 01:52:37 2024 daemon.err wanDetection: open /sys/class/net/eth2/carrier error...

Wed Apr 10 01:52:42 2024 daemon.err wanDetection: open /sys/class/net/eth2/carrier error...

Wed Apr 10 01:52:45 2024 daemon.err nrd[15551]: dataLineCounter[line 39]: Failed to read file: /tmp/ai_roaming/ar_pat/patInfoRate

Wed Apr 10 01:52:47 2024 daemon.err wanDetection: open /sys/class/net/eth2/carrier error...

Wed Apr 10 01:52:52 2024 daemon.err wanDetection: open /sys/class/net/eth2/carrier error...

Wed Apr 10 01:52:57 2024 daemon.err wanDetection: open /sys/class/net/eth2/carrier error...

 

 

I have also tried using the same IP address as the ISP to see if this resolves any DHCP-related issues, but all further attempts have failed.

Please help me restore the Deco to its original firmware and resolve this issue. I have also attempted to downgrade the firmware from the official website (https://www.tp-link.com/us/support/download/deco-xe75-pro/v1.60/#Firmware) without success.

Only the main Deco works correctly; the Satellite Deco cannot be configured as the main one anymore, and it immediately restarts if any device is connected directly to it.

 

I have been trying to resolve this for two week, conducting various tests without success to reuse the Satellite Deco as before.

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