No 240mhz option

No 240mhz option

No 240mhz option
No 240mhz option
3 weeks ago - last edited 2 weeks ago
Model: Deco BE65  
Hardware Version: V1
Firmware Version: 1.0.6 Build 20240307 Rel. 59968

I would like to enable 240mhz channel width for 5ghz on my Deco BE63 but its grayed out in the app and I cannot enable it.

I also have another question, does enabling MLO network improve backhaul speeds? I heard that enabling the MLO network will improve backhaul speeds and I was wondering if that was true.

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#1
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1 Accepted Solution
Re:No 240mhz option-Solution
2 weeks ago - last edited 2 weeks ago

  @TheDasher 

Hi, Thanks for the update, and sorry for the delay.

Could you please refer to this link to help me submit the Deco APP log:

How to submit Deco APP log

In the meantime, I would like to follow up on your case via email and consult the engineers first to see whether they have any other suggestions.

Best regards.

 

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#4
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4 Reply
Re:No 240mhz option
3 weeks ago

  @TheDasher 

Hi, when 240mhz is grayed out in the app, would there be any other error message, for example:

577c73d5be8544e7aa078bd983b87a7a

As for the MLO Network, whether enabled or not on the Deco APP, two Deco BE63s(without an Ethernet cable, within proper distance) will always use 2.4+5+6GHz Backhaul spontaneously. The MLO network on the Deco APP is mainly used for mobile clients connected to the Deco Mesh network.

Thank you very much and best regards.

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#2
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Re:No 240mhz option
3 weeks ago

  @David-TP

There is no error message or anything. This is what it shows when I try to change the channel width. The 240mhz option is grayed out and does nothing when I click it.

786700d0782943ed8513d5200f26901a

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#3
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Re:No 240mhz option-Solution
2 weeks ago - last edited 2 weeks ago

  @TheDasher 

Hi, Thanks for the update, and sorry for the delay.

Could you please refer to this link to help me submit the Deco APP log:

How to submit Deco APP log

In the meantime, I would like to follow up on your case via email and consult the engineers first to see whether they have any other suggestions.

Best regards.

 

Recommended Solution
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  1  
#4
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Re:No 240mhz option
2 weeks ago

  @David-TP

Hi, I just submitted a deco log in the app. Thank you for following up on my case.

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#5
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