Regarding The Deco BE11000 Mesh Router (Costco)

Regarding The Deco BE11000 Mesh Router (Costco)

42 Reply
Re:Regarding The Deco BE11000 Mesh Router (Costco)
2 weeks ago

@Carl 

 

Can you help with this? https://community.tp-link.com/us/home/forum/topic/680800?replyId=1601196

Need help with the Deco app, setup, Ethernet backhaul, network switch or rolling back firmware? Router or AP mode? https://community.tp-link.com/us/home/forum/topic/699816?page=1
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Re:Regarding The Deco BE11000 Mesh Router (Costco)
2 weeks ago

  @Jedi2 

 

You are on the latest firmware.  Could you please share more information with us?

 

1.  Is 2.4 GHz dropping on multiple devices or just one?

2.  Can you share details, such as the make and model of the device or the devices affected?

3.  Which 2.4 GHz network is affected?  (main. guest, IoT)

4.  Can you share the logs (minus public IP or MAC Addresses) 

5.  What troubleshooting have you prerformed?

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