AT&T modem/router - can’t connect to router’s site to configure

AT&T modem/router - can’t connect to router’s site to configure

AT&T modem/router - can’t connect to router’s site to configure
AT&T modem/router - can’t connect to router’s site to configure
Monday - last edited Monday

I have AT&T internet and am required to use their dual modem/router. However since moving to my new apartment, internet does not work except when I use my TP Link Archer C7 router. 
 

Ive have been trying to connect to the router's management page to reset thr network name and password and I'm unable to do so. I am connected to the router's wifi and anytime I try to go to tplinkwifi.net, 192.168.0.1, or use the Tether app, it says my device is not connected. I've tried wifi and Ethernet, set up the IP pass through, have reset the router and nothing has worked. 

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#1
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3 Reply
Re:AT&T modem/router - can’t connect to router’s site to configure
Monday

  @Mb1189 

 

try turning off the modem, connect a Pc direct to the router via ethernet. 

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#2
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Re:AT&T modem/router - can’t connect to router’s site to configure
Monday
I've done that multiple times and even connected via ethernet, it says I'm not connected. It's really odd because my laptops say I am connected to the TP link router wifi, and yet the sites says I am not. I seem to continually have issues where certain items cannot connect to the wifi
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#3
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Re:AT&T modem/router - can’t connect to router’s site to configure
Monday

  @Mb1189 

 

Turn the WIFI off on your PC and try again.

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