Deco X55Pro, so much pain, unable to make it work

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Deco X55Pro, so much pain, unable to make it work

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco X55Pro, so much pain, unable to make it work
Deco X55Pro, so much pain, unable to make it work
2024-12-14 16:01:27
Model: Deco X55 Pro  
Hardware Version: V7
Firmware Version: Latest

So... Quite an adventure.

 

I am with Xfinity, and have a Arris Surfboard as a modem/router. 

 

On the Arris modem/router, I've disabled by previously active 5Ghz and 2.5Ghz Wi-fi networks to avoid interference.

 

Set-up Deco. So much trouble...

 

Only a few devices can connect. iPhones cannot. 


The overall message I get on the iPhone is that there are network interferences. I'd like to set the Mac channel for my Deco wi-fi, but there is no option to do that on the Deco app.

 

Anyone has any suggestion before I return all of this? So far, it's been 2 weeks of frustration. 

 

Thanks! 

88a8947956d04185a0b46be55398d843

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Re:Deco X55Pro, so much pain, unable to make it work
2024-12-17 11:38:09

  @marclrld "iPhones cannot connect"  What is the symptom?  Is the Deco network visible from the phones?

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