Deco X55Pro, so much pain, unable to make it work

Deco X55Pro, so much pain, unable to make it work

Deco X55Pro, so much pain, unable to make it work
Deco X55Pro, so much pain, unable to make it work
a week ago
Model: Deco X55 Pro  
Hardware Version: V7
Firmware Version: Latest

So... Quite an adventure.

 

I am with Xfinity, and have a Arris Surfboard as a modem/router. 

 

On the Arris modem/router, I've disabled by previously active 5Ghz and 2.5Ghz Wi-fi networks to avoid interference.

 

Set-up Deco. So much trouble...

 

Only a few devices can connect. iPhones cannot. 


The overall message I get on the iPhone is that there are network interferences. I'd like to set the Mac channel for my Deco wi-fi, but there is no option to do that on the Deco app.

 

Anyone has any suggestion before I return all of this? So far, it's been 2 weeks of frustration. 

 

Thanks! 

88a8947956d04185a0b46be55398d843

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Re:Deco X55Pro, so much pain, unable to make it work
Tuesday

  @marclrld "iPhones cannot connect"  What is the symptom?  Is the Deco network visible from the phones?

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